Effective Date: January 1, 2026
IDXExpress.com ('IDXExpress', 'we', 'our', or 'us') respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit IDXExpress.com, use our website, create an account, request information, communicate with us, or otherwise interact with our services.
Important platform disclosure: IDXExpress is not a traditional MLS IDX feed provider. Property and related listing data available through the platform is aggregated from 100+ public, publisher, partner, and third-party sources and is not represented as direct MLS-supplied IDX data.
We may collect information you voluntarily provide, including your name, email address, phone number, billing information, company name, website details, account credentials, support messages, uploaded content, and any other information you submit through forms, chat widgets, scheduling tools, or account setup flows.
When you use our website or services, we may automatically collect technical and usage data such as IP address, browser type, operating system, device identifiers, pages viewed, session duration, referring URLs, click activity, approximate geolocation, and performance or error logs.
We may retain records of emails, SMS messages, calls, voicemails, chat conversations, support tickets, meeting requests, and other communications with you for service, support, operational, security, quality assurance, training, and compliance purposes.
IDXExpress aggregates property, listing, image, status, and related real estate information from 100+ data sources. This information may include public records, brokerage or publisher feeds, partner content, syndicated data, images, geolocation data, and third-party listing metadata. Such information is not promised to be complete, current, licensed for every downstream use, or identical to MLS-originated IDX data.
We use collected information to:
We may use cookies, pixels, tags, scripts, and similar technologies to remember preferences, keep users logged in, understand site usage, measure advertising and marketing performance, improve functionality, and support analytics or retargeting. These technologies may be set by us or by third-party tools we use for analytics, advertising, communications, or platform operations.
You may control certain cookies through your browser settings. Disabling cookies may affect functionality of portions of the website or platform.
By submitting your contact information to us, creating an account, requesting a demo, booking a meeting, signing up for services, or otherwise interacting with our platform, you consent to receive communications from IDXExpress and its representatives by email, phone, SMS, and similar channels regarding your account, requested services, support, onboarding, updates, and, where permitted, promotional communications.
Some communications may be delivered by automation tools, AI systems, or human representatives. Message frequency may vary. Message and data rates may apply. You may opt out of marketing emails using the unsubscribe link or opt out of SMS by replying STOP where applicable. You may reply HELP for assistance when supported on a messaging channel.
We may disclose information to:
We do not sell your personal information for cash. We may, however, use service providers and marketing technologies that process data on our behalf or under their own policies as part of operating and promoting the platform.
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, support security investigations, and preserve backup or archival copies where appropriate.
We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to request access to, correction of, deletion of, or restrictions on use of certain personal information. You may also request to opt out of certain communications. To exercise applicable rights, contact us using the information below. We may need to verify your identity before processing a request.
IDXExpress may link to third-party websites, services, forms, payment processors, maps, data providers, advertising platforms, or embedded content. We are not responsible for the privacy, security, or content practices of third parties. Your interactions with third-party services are governed by their own terms and policies.
IDXExpress is intended for adults and business users. Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.
If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States or other locations where we or our service providers operate.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
IDXExpress.com
Email: [email protected]
